Overview is a desktop application, which means, you need to install it on your device. Currently, Mac OS and Windows OS computers are supported.

To install the program on your computer, follow these steps:

  1. Go to
  2. Select installation program to your operating system
  3. Download the installer and open it
  4. Follow the installation wizard to install the


The installation program will install into your computer.

When you see the unidentified developer message on Mac OS computer, please look solution from here

Account Activation

Before you can start working with the program, you must add a license.

  1. Open the application
  2. Enter the Susan key on account activation view
  3. Enter the initial user name and password
  4. Click Activate

User is not the same as’s account. Local user credentials are for using application on your computer and Susan account is for manage accesses and licenses.

Account activation

License owner needs to approve activation, before you can use

Account request confirmation account owner needs to follow these steps:

  1. Sign in to webpage
  2. Open Access Requests
  3. Click Approve and confirm the access request

Approve account

After that, initial data synchronization will be started, and installation is completed.

Initial synchronisation